Equality and Diversity

We are committed to ensuring that the services we provide are relevant to the needs of all sections of the community.

We aim to ensure that our services meet the varied individual needs and expectations of older people - that they have equal access to services, regardless of their race, heritage, culture, class, gender, religious or non-religious belief, nationality, creed, colour, age, disability or sexual orientation. We recognise that services must be relevant, responsive and sensitive to people’s needs.  We also strive to be fair and equitable in our provision of services to our customers, partners, employees and the wider community. We also work closely with our contractors and others who deliver our services that they share in our vision and values.

As we work in a richly diverse community it is important that we understand the strategic importance of achieving a diverse workforce, which reflects that community.  We undertake to recruit, develop and retain the most talented people by valuing the varied skills and experiences they bring to Hanover; by investing in their learning and development, by treating them fairly and equitably; by combating harassment and discrimination in the workplace, and by encouraging an honest and open culture.