How well are we performing?; new publications now available

Hanover has recently produced some new publications that show how we're doing including:
- an Annual report and financial statements;
- Engagement News (detailing just how important our residents views are);
- an Annual report for residents (a new requirement of the TSA - this outlines what residents have told us about our services, what we think we do well, where we know we need to do better, our local offer plans and our commitment about the things we intend to improve).