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Customer Service
We always try to provide the best possible service with you in mind. We want you to feel secure in the knowledge that we are doing everything we possibly can for you.
The customer service standards we promise are outlined below:
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We will help obtain the help and information you need
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We will be courteous and treat you with respect
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We will treat you fairly and give the same high standard of service wherever you live
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We will treat all our residents and customers equally
Find out about our commitment to equality and diversity here
- When things go wrong we will do our best to put them right as quickly as possible
For details of how we deal with complaints click here
- We will keep you informed and seek your views on the key services we deliver, listen to what you have to say and take your views into account when making decisions
