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Terms and conditions

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IMPORTANT LEGAL NOTICE


ATTENTION: This legal notice applies to the entire contents of the Website under the domain name / (Website) and to any correspondence by e-mail between us and you. Please read these terms carefully before using the Website. Using the Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use the Website. This notice is issued by Hanover Housing Association (Exempt Charity, Registered Society No 16324R); Hanover Housing Developments Limited Company No. 06856299; Almshouse Charity of Elizabeth Smith (Registered Charity No. 210463); Alfred Stubbs Trust (Registered Charity No. 504415); Collins Memorial Trust (Registered Charity No. 205441); The Flood Charity (Registered Charity No. 230785); Jane Cameron's Old People's Charity (Registered Charity No. 227487); The Margaret Jane Ashley Almshouse Charity (Registered Charity No. 202869); William Paul Housing Trust (Registered Charity No. 212597).
All of the above entities are registered at Hanover House, 1 Bridge Close, Staines TW18 4TB in the United Kingdom.  For the purposes of these terms and conditions, all of these entities shall be referred to as Hanover.


Hanover Housing Group is a Registered Business Name of Hanover Housing Association.


1 Introduction


1.1 By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.  


1.2 Hanover may revise this legal notice at any time by updating this posting. You should check the Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the Website.  


2 Licence


2.1 You are permitted to print and download extracts from the Website for your own use on the following basis:


2.1.1 no documents or related graphics on the Website are modified in any way;


2.1.2 no graphics on the Website are used separately from the corresponding text; and


2.1.3 Hanover's copyright and trade mark notices and this permission notice appear in all copies.  


2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by Hanover or its licensors. For the purposes of this legal notice, any use of extracts from the Website other than in accordance with clause ‎2.1 for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.  


2.3 Subject to clause ‎2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without Hanover's prior written permission.  


2.4 Any rights not expressly granted in these terms are reserved.  


3 Service access


3.1 While Hanover endeavours to ensure that the Website is normally available 24 hours a day, Hanover shall not be liable if for any reason the Website is unavailable at any time or for any period.  


3.2 Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Hanover's control.  


4 Visitor material and conduct


4.1 Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. Hanover shall have no obligations with respect to such material. Hanover and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.  


4.2 You are prohibited from posting or transmitting to or from the Website any material:


4.2.1 that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, contains bad language (this includes using keyboard characters to "mask" offensive words from the normal obscenity filters), blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or


4.2.2 for which you have not obtained all necessary licences and/or approvals; or


4.2.3 which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or


4.2.4 which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).


4.3 You may not misuse the Website (including, without limitation, by hacking).  


4.4 Hanover shall fully co-operate with any law enforcement authorities or court order requesting or directing Hanover to disclose the identity or locate anyone posting any material in breach of clause ‎4.2 or clause ‎4.3.


4.5 You are solely responsible for the content of any postings or messages you place on the  Website.


4.6 When posting a message, your IP address (the address at which you are identified when you connect to the internet) will be logged along with your e-mail address. We may use these details to contact you, your organisation, employer or internet service provider directly in the event of misuse of the Website.


4.7 Hanover accepts no obligation to monitor the use of the blogs and chat pages but reserves the right to do so.  Hanover also reserves the right to edit, remove or censor any messages without notice and for any reason, including any that it is in breach of these terms and conditions.


4.8 You must comply with the provisions relating to misuse at clause ‎4.2. Hanover reserves the right to remove such postings without warning or explanation.


4.9 Hanover advises you not to post personal information such as your name, address, postcode or telephone numbers which could advise someone of where you live. Be cautious with the information you disclose, online, and through messaging. The blogs and chat pages are used at your own risk.


4.10 To the maximum extent permitted by law, Hanover disclaims all representations or warranties, express or implied, as to the accuracy of any content posted on the Website, including without exception implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.  In addition, Hanover does not warrant that the content of postings or messages is current, complete or error free.  In no event will Hanover be liable for any direct, indirect, consequential, incidental, special or punitive damages, however caused and whether in an action of contract, negligence or other tortious action, arising out of or in connection with your use of the Website and the content displayed on the Website.


4.11 We reserve the right to block a whole IP address at any time, and without prior warning or explanation.


4.12 You may not post advertisements for goods or services on the Website.


5 Hanover moderation


5.1 Hanover does set time aside to moderate the Website.  However, if you have a question, comment, or complaint, please be aware that a member of Hanover's staff will not always be on hand to answer it. You can contact the following with any queries you have about Hanover or its services: Contact Us.

5.2 If you have a complaint about any users or postings on the Website, please send details of the posting in question, including the date it was written, the title, and the user who posted it to webmaster@hanover.org.uk.  A member of Hanover's staff will then deal with the posting or user appropriately according to Hanover policy.


6 Links to and from other websites


6.1 Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. Hanover has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. Hanover therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.


7 Disclaimer


7.1 While Hanover endeavours to ensure that the information on the Website is correct, Hanover does not warrant the accuracy and completeness of the material on the Website. Hanover may make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and Hanover makes no commitment to update such material.


7.2 The material on the Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Hanover provides you with the Website on the basis that Hanover excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal notice, might have effect in relation to the Website.  


7.3 The information contained in the material on this Website is for information purposes only.  Hanover, by permitting the use of the Website, does not hold itself out as providing any legal, financial or other advice.  It also does not make any recommendation or endorsement as to any investment, advisor or other service or product or to any material submitted by third parties or linked to the Website.  In addition, Hanover does not offer any advice regarding the nature, potential value or suitability of any particular investment, property or investment strategy.


7.4 The material on this Website does not constitute advice and you should not rely on any material on this Website to make (or refrain from making) any decision or take (or refrain from taking) any action.


7.5 The services mentioned on this Website may not be suitable for you.  If advice is required you should contact your own independent specialist advisor.


8 Liability


8.1 Hanover, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of Hanover's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.  


8.2 Nothing in this legal notice shall exclude or limit Hanover's liability for:


8.2.1 death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or


8.2.2 fraud; or


8.2.3 misrepresentation as to a fundamental matter; or


8.2.4 any liability which cannot be excluded or limited under applicable law.


8.3 If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.  


9 Governing law and jurisdiction


This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.

Hanover Housing Association Standard Terms and Conditions of Purchase