Our values Honest We're committed to being honest through demonstrating openness and transparency when dealing with others. Connected We're committed to being connected. We look to engage and include by reducing barriers and helping others. Positive We strive to be positive, taking every opportunity to recognise and celebrate success. Courageous We're courageous. We innovate and pioneer services, always seeking to improve and take responsibility for our actions. Respectful We're committed to being respectful, by listening and putting excellent customer service at the heart of everything we do. Inclusive We're committed to being inclusive. This is central to everything that we do.