Our approach to having a sustainable and value for money business model.
Value for money is important to us. So much so that one of our strategic priorities is to place value for money at the heart of what we do. Achieving value for money allows us to do more: building more new homes to meet the needs of older people, investing more to improve the quality of our homes, and providing more services to improve the wellbeing of our customers.
To have a sustainable and value for money business model in place to enable us to deliver our mission of meeting needs of older people.
A history of sound management and foresight has placed Hanover in a strong position from which to deal with the future financial changes to our operating environment. However, we face challenges as a result of reductions in the income we receive due to government controls, whilst some costs are increasing as the economy changes.
We take a three-pronged approach to help maintain and improve the financial capacity of the organisation:
To find out more, read our Value for Money Self-Assessment 2016/17.