Our values

Our values

Both Hanover and Anchor have proud histories helping older people enjoy later life. Together we will build on the achievements of the past and have defined Anchor Hanover values to help guide us on our journey.

Accountable

We are positive about our work, each taking responsibility for doing a brilliant job and we focus on and celebrate our successes. We are personally accountable for our actions and keep our promises.

Respectful

We care about people and show kindness, putting excellent customer service at the heart of what we do. We listen and encourage a variety of perspectives to be shared. We are inclusive and value everyone for who they are in helping us succeed as an organisation.

Courageous

We demonstrate courage to shape a better future by constantly seeking to move forward; improving and innovating our services to make a difference. We break down barriers and build connections through collaboration. We’re pioneers in our services.

Honest

We show integrity and demonstrate openness and transparency in everything we say and do. We are reliable, keep things simple and have honest conversations about what matters. Customers and colleagues trust us to keep to our word.