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At Hanover we're committed to being respectful - this is about us listening and putting excellent customer service at the heart of everything we do.

We have our Hanover On Call service, providing round-the-clock response and support. We also have a frontline services team who are absolutely committed to moving Hanover forward and ensuring excellent customer service.

We also listen – we respect all opinions and invite open participation and feedback. Whether you're a resident, frontline support or executive director, your opinion counts and we will want to hear it.