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Estate Manager, Chandlers Ford

Ref: OPSW/EM/4101/4102

£20,511 per annum

35 hours per week, Monday to Friday

Closing date: 28 January 2019

Your way to a career in housing

If you have good customer service skills and a positive personality, Anchor Hanover Group can give you everything else you need to succeed in a career in housing. We’ll provide great training from the start and all the support you need to progress your career.

Interested? Then we have an exciting opportunity for an Estate Manager to join the team at our busy Chandlers Ford estate, managing rented flats and bungalows.

What you’ll be doing

As an Estate Manager you’ll be customer focused, flexible, have a strong passion for older people’s independence and rights and reflect our shared values in your day-to-day activities. You’ll need strong inter-personal skills and enjoy a working day with lots of variety.

Key responsibilities

  • Working with residents, helping them access health and social services, and encourage inclusion in social events
  • Help new residents settle into their homes in a positive and respectful way
  • Arrange repairs to residents' homes and the communal areas of the estate
  • Manage contractors in a proactive way to ensure homes are well maintained, and repairs are completed to a high standard and in a timely manner
  • Manage cleaning and gardening contractors to ensure the estate is always clean and tidy
  • Make sure that health and safety checks are carried out in line with our policies

Who we need

You do not need to have previous estate or housing experience, as we’ll provide an in-depth training programme covering all aspects of estate practice.

We need people who are friendly, customer focused, calm and have the ability to work with a wide range of people from different backgrounds, as well as having a ‘can do’ attitude to problem solving. Being computer literate and having strong administrative skills is also essential.

For an informal chat, please call Area Manager, Sue Howes, on 07786 703819 or email and leave call back details.

Who we are

Anchor Hanover Group is the largest provider of specialist housing and care for people in later life in England, employing more than 9,000 people throughout England. We provide more than 60,000 homes for older people, and are a trusted care provider with more than 100 care homes.

We know that quality services start with quality people. We work hard to be recognised as a leading employer and are committed to retaining and attracting the best in our industry.

At Anchor Hanover Group we believe in values. We are Accountable, Respectful, Courageous and Honest. We believe our people should be proud of the work they do making a difference to society and our customers.

What we offer

We believe in supporting you, and have a range of lifestyle benefits to ensure a good work-life balance, and a positive sense of wellbeing. Our attractive packages include:

  • 26.5 days annual leave, excluding bank holidays (pro rata for part time staff)
  • Option to take up to 10 days unpaid leave per year (pro rata for part time staff)
  • Contributory pension scheme, with employer contributions and non-contributory life assurance
  • Family friendly policies, including enhanced maternity and paternity pay, and flexible working patterns
  • O2 and other discounts for staff
  • A commitment to growing you through training, professional qualification support and individual development plans

About the role

  • View full job description
  • Location: Hillside Close, Chandlers Ford, Eastleigh, Hampshire, SO53 2GL
  • Interview date: 20 February 2019
  • Employment is subject to a satisfactory Enhanced Disclosure from the Disclosure and Barring Service (DBS)

Anchor Hanover Group has been formed as part of a recent merger between Anchor Trust and Hanover Housing Association. As such Anchor Hanover Group is going through a period of organisational change and this position may be reviewed in 2019.

To find out more about our recent merger, please visit the Our merger pages.

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