£14,693 per annum, including outer London allowance
21 hours per week, Monday to Friday
Closing date: 31 January 2019
This is an exciting opportunity to join our Downsizer Homes team in North London. This role is perfect for anyone who has a passion for customer service, compliance and excellent standards.
The role involves providing an outstanding front line housing management service across two Downsizer Homes developments. You’ll provide an outstanding level of customer service, which will include liaising with contractors and suppliers, while ensuring regular site inspections take place in order to maintain excellent standards. You will also be required to liaise and assist with customers.
We are looking for people who share our values, and believe in our mission and vision. This role will be multifaceted and we need individuals with a 'can do' attitude. The role will be fast paced and you will need to have a flexible and resilient approach.
Our customers are at the heart of everything we do. We believe they should be able to choose how they live in later life. This means listening carefully so we can shape our homes and services around their changing needs and concerns.
Anchor Hanover Group is the largest provider of specialist housing and care for people in later life in England, employing more than 9,000 people throughout England. We provide more than 60,000 homes for older people, and are a trusted care provider with more than 100 care homes.
We know that quality services start with quality people. We work hard to be recognised as a leading employer and are committed to retaining and attracting the best in our industry.
At Anchor Hanover Group we believe in values. We are Accountable, Respectful, Courageous and Honest. We believe our people should be proud of the work they do making a difference to society and our customers.
We believe in supporting you, and have a range of lifestyle benefits to ensure a good work-life balance, and a positive sense of wellbeing. Our attractive packages include:
Anchor Hanover Group has been formed as part of a recent merger between Anchor Trust and Hanover Housing Association. As such Anchor Hanover Group is going through a period of organisational change and this position may be reviewed in 2019.
To find out more about our recent merger, please visit the Our merger pages.