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Life at Hanover

At Hanover, our people are our most valuable asset and with over 900 employees and many lone workers, we work hard to ensure staff are engaged and involved in the purpose and aims of the organisation.

Listening to and involving staff in decision-making helps us to improve the quality of the services we provide. It also helps us to gain an insight into the priorities and challenges our people face in in their day-to-day roles.

That’s why Hanover’s Senior Management Team and Board want Hanover staff to be proactive and involved in improving and growing the organisation. Staff were invited to help define the company values and every department has contributed to the new Hanover Vision.

We encourage staff to provide regular feedback on a wide range of issues and initiatives and provide opportunities for people to get involved in many different ways. Hanover organises regular events at local, regional and national levels as well as operating staff surveys, blogs and forums, and health and wellbeing initiatives, events and competitions.

In line with being an inclusive employer who champions equality and diversity Hanover has introduced Inclusive Ambassadors who act as role models, taking actions when appropriate and addressing behaviours when necessary. They ask questions to check that diversity in its broadest sense is being recognised, understood and considered as integral to the way we work and the way we make decisions.

We have an active and effective Staff Council who represent all our employees across different roles and regions. The Council is elected by staff, for staff and meets regularly with the Chief Executive and other members of the Senior Management Team to discuss issues, challenges and ideas for improvement.

Projects championed by the Staff Council include a new expenses policy and the installation of additional cycle racks and showering facilities at our office locations.

Hanover aims to create a positive working environment where staff are passionate about their roles and are empowered to continually improve and develop the organisation.