A Hanover member of staff taking a call at her computer

Contact us

In our General help & advice section you'll find some helpful frequently asked questions and answers:

View General help & advice

You can get in touch with our various teams using the contact details below, or via our online contact us form. We look forward to hearing from you.

Office hours: Monday to Friday, 9am to 5pm

Nelson House
Alington Road
Eynesbury, St Neots
Cambridgeshire
PE19 6RE
Tel: 01480 475 069
Email: general.enquiries@hanover.org.uk

Dedicated alarm call monitoring and telecare assistance service for Hanover tenants and homeowners, providing 24/7 support, 365 days a year.

Tel: 01249 443930 or 0844 892 1013
Calls cost 5p per minute from a BT landline. Calls from other operators and mobile providers may vary and will be charged at their standard rates.

Office hours: Monday to Friday, 9am to 5pm
Tel: 0800 280 2575 (freephone)
Calls are free from landlines but you may be charged if you call from a mobile, depending on your call plan.
Email: lettings&enquiries@hanover.org.uk

To log a formal complaint, call 01274 302070or email complaints@hanover.org.uk. Our complaints policy can be found in the Information helpsheets section of our website.

For compliments and suggestions, please email feedback@hanover.org.uk.

Office hours: Monday to Friday, 9am to 5pm
For current vacancies and/or to apply using our online application form, see our Careers section.
Email: recruitment@hanover.org.uk

Office hours: Monday to Friday, 9am to 5pm
Email: procurement@hanover.org.uk

To speak to someone in our Media team please call the duty press officer on 07713 085004 or email media@hanover.org.uk.

Office hours: Monday to Friday, 9am to 5pm
Email: webmaster@hanover.org.uk

Contact us