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Energy switching programme allows Hanover residents to save up to 40 per cent on heating and hot water bills

15 January 2016

With the cold winter evenings causing greater demand on heating and hot water bills, Hanover Housing Association has invested around £2 million in improvements across its portfolio in an effort to improve residents’ wellbeing and help reduce fuel poverty.
To achieve this, the national housing provider for the over 55s has embarked in the last 18 months on an energy switching program to replace electric storage heaters with more efficient gas boilers or air sourced heats pumps.
The £2 million program means Hanover residents will have more cost-effective heating and hot water systems in place, with the cost of their energy bills reduced by up to 40 per cent. Properties are also benefiting from the replacing of storage heaters with radiators.

Among those to benefit from gas switching are Ray and Daphne Moore from Bracher Close in Andover. They said: 'The new system is fantastic. In addition to saving money on our heating bills we are now able to control the temperature of our flat and have a constant flow of hot water whenever we need it.'

Whilst energy switching to gas has helped make some significant savings, it has not always been possible as some estates lack the necessary infrastructure. In these cases Hanover has opted to use renewable technology with the installation of air source heat pumps.

Absorbing heat from the outside, air source heat pumps can deliver one-and-a-half to three times more heat energy to a home than the electrical energy it consumes. This can then be used to heat radiators or hot water systems. The pumps can get heat from the air even when the temperature is as low as -15C.

One of the estates which has already benefitted from the renewable technology is Herriard in Southrope Green, Basingstoke. Wayne Buckley, Technical Manager at Hanover said: 'We carried out a series feasibility studies, taking into account the location and type of properties, infrastructure available and how we could address residents' needs.

'Thanks to the Government's Recycled Heat Initiative (RHI) we were able to bring cost-effective savings to some of our more rural estates, reducing our carbon footprint and reducing energy bills for residents.'