skip to main content

Residents area

As a Hanover resident you can access a wide range of services, guidance, help and advice. 

  • Homeowners

    Charges, rights and responsibilities, management services, what to do if you have service charge arrears, selling your Hanover property.

  • Tenants

    Rent, service and support charges, arrears, repairs, making changes to your home, transfers and mutual exchange, ending your tenancy.

  • Services

    Estate services, property management, access to care, 24/7 alarm call monitoring, Be Wise advice, helpsheets for residents.

  • Planned maintenance: Section 20

    Information about the changes we're looking to make to the way we carry out planned maintenance across the homes and estates we're responsible for looking after.

  • Resident engagement

    At Hanover we want to put residents at the heart of everything we do.

  • Living well

    We focus our services and activities on estates to support five key ingredients for health and wellbeing.

  • Using the internet

    We actively support residents by providing information about online security, funding opportunities and digital resources.

  • General Data Protection Regulation

    Information about our approach to the General Data Protection Regulation (GDPR).