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Planned maintenance: Section 20

Over the next three years, we are looking to make changes to the way we carry out planned maintenance across the homes and estates we are responsible for looking after.

In January 2018, we wrote to all residents outlining the changes. We also explained how residents could comment on the changes through a formal Section 20 consultation.

This section provides more information on the proposals, and how residents could comment on them.

  • Alternative formats
    The information we have provided is also available in alternative formats, such as large print and audio.
  • Getting more information
    There are a number of ways you can get in touch with us to ask any further questions.