A Hanover estate manager chatting with residents

Resident engagement

At Hanover we want to put residents at the heart of everything we do.

Improving our services

An opportunity to scrutinise how we do things and to suggest ways we can improve.


National residents groups

We work with four national residents' groups to improve our services.


Local agreements

We offer tenants and homeowners real and meaningful choices about the services they receive.


How to build community

We encourage activities that connect residents to each other, their estate and the local area.


Speaking out and being heard

We believe residents are the best people to tell us what works well and where we can do better.


You said, we did

We're committed to listening to you and acting on your feedback wherever possible.


Get involved

Consultations, coffee mornings, focus groups, local estate meetings and more.